LUXURY HOTEL SERVICE

Sleeper Service

Contact our sleep experts for free to find out which product is ideal for you.

Monday-Thursday 9 a.m. to 4 p.m. and Friday 9 a.m. to 2 p.m.

Speak with our sleep experts to sustainably improve your sleep.

We know what you need for a really good night's sleep. That's why we offer our free sleep consultation. The Hanse Sleep Experts will address your current sleep situation individually and help you improve your sleep in the long term with helpful tips and strategies. You don't need an appointment or any other prerequisites. Simply call our sleep experts directly.

What you discuss with us during the sleep consultation.

To begin, we analyze your current sleep situation. Together, we answer questions about what you sleep on, how you sleep, what your sleep environment looks like, and what your bedtime routines are. We individually address your current situation and provide you with various valuable tips that can then be easily put into practice. Of course, you can call us again at any time if you have further questions or need assistance after a few nights.

The sleep consultation is free of charge for you.

Our standards

FEATHERS AND DOWN

For our products filled with feathers and down, the down and feathers are neither sourced from live animals nor as a by-product of foie gras production, and they are traceable back to the rearing area, certified by Downpass.

SUITABLE FOR ALLERGY SUFFERERS

Our down and feather-filled duvets are suitable for people with house dust allergies, including dust mite allergies. Products are washable at up to 60 degrees to eliminate mites.

SOCIAL AND ENVIRONMENTALLY FRIENDLY

We are a member of the Amfori Business Social Compliance Initiative and the Amfori Business Environmental Performance Initiative, and we actively implement their goals.

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VEGAN

We are increasing our share of vegan products; in our online shops, over 50% of our revenue is already vegan. We are increasingly using plastic-free alternatives and working on "closed-loop" recycling and reuse.

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PLASTIC-FREE

We pack our feather and down-filled pillows and duvets in a reusable cotton drawstring bag (instead of a polybag), shipped in a cardboard box made from sustainable forestry – with paper-based tape. We are working on more and more plastic-free products and packaging.

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FREE SHIPPING & RETURNS IN DE

Within Germany, we offer free standard shipping. Should something not meet your expectations, returns from these countries are also free of charge for our customers.

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MADE IN GERMANY

Our feather and down-filled pillows and duvets continue to be handcrafted in Germany. Where others are experiencing problems in times of global logistics bottlenecks, we can continue to deliver. In our usual high quality MADE IN GERMANY.